Privacy Policy

1. Introduction

NeuraGuide ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI tool discovery platform (the "Service").

By using our Service, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, and profile details when you create an account
• Authentication Data: Login credentials and authentication tokens
• Communication Data: Messages, comments, and posts you submit
• Preferences: Settings and preferences you configure

2.2 Usage Information

We automatically collect certain information about how you use our Service:

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Technical Data: IP address, browser version, and access times
• Performance Data: Loading times, error reports, and crash data

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information. Please refer to our Cookie Policy for detailed information.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Provide and maintain our AI tool discovery platform
• Personalize recommendations and user experience
• Enable community features and interactions
• Process and display user-generated content

3.2 Communication

• Respond to your inquiries and support requests
• Send important updates about the Service
• Provide notifications about relevant activities

3.3 Analytics and Improvement

• Analyze usage patterns to improve our Service
• Monitor performance and fix technical issues
• Develop new features and functionality
• Conduct research and analysis

3.4 Safety and Security

• Detect and prevent fraudulent activities
• Enforce our Terms of Service
• Ensure platform security and integrity
• Comply with legal obligations

4. Information Sharing

4.1 Public Information

Certain information you provide may be publicly visible to other users, including:

• Your username and profile information
• Posts, comments, and reviews you submit
• Activity within community features

4.2 Third-Party Services

We may share information with third-party service providers:

• Authentication Providers: For user authentication (e.g., Google, GitHub)
• Analytics Services: For usage analysis (e.g., Vercel Analytics)
• Hosting Providers: For service infrastructure
• Communication Services: For email delivery and notifications

4.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes and requests
• Protect our rights, property, and safety
• Prevent fraud or illegal activities
• Enforce our Terms of Service

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, security, or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal information
• Request information in a structured, machine-readable format

7.2 Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Delete your account and associated data

7.3 Objection and Restriction

• Object to processing of your information
• Request restriction of processing
• Opt out of marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at privacy@neuraguide.tech.